Privacy Policy

1. Introduction

High Hello AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI-powered customer engagement tools, local SEO optimization, and reputation management services. By accessing or using our services, you consent to the practices described herein.

2. Information We Collect

We collect the following types of information:

Personal Information: Names, email addresses, phone numbers, business addresses, and payment details.

Business Data: Google Business Profile details, customer reviews, website analytics, CRM integrations, and AI interaction logs (e.g., chat/call transcripts).

Technical Data: IP addresses, device identifiers, browser types, and usage patterns.

Third-Party Data: Information from integrated platforms (e.g., social media, CRM systems).

3. How We Use Your Information

Deliver and improve our services (e.g., AI employee interactions, SEO optimization).

Communicate with you about updates, offers, or support.

Analyze trends to enhance service performance.

Comply with legal obligations and prevent fraud.

4. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third parties assisting with payment processing, CRM integrations, or cloud storage.

Legal Compliance: Authorities if required by law.

Business Transfers: Entities involved in mergers, acquisitions, or asset sales.

Aggregated/Anonymized Data: For marketing or industry reports (no personal identifiers).

5. Data Security

We implement industry-standard measures, including encryption, access controls, and regular audits, to protect your data. However, no system is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may:

Access, correct, or delete your data.

Opt out of marketing communications.

Request data portability.

Withdraw consent (where applicable).

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies to improve website functionality and analyze traffic. You can disable cookies via browser settings, but this may limit service features.

8. International Data Transfers

Data may be transferred to and processed in countries outside your residence. We ensure compliance with GDPR, CCPA, and other applicable laws.

9. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

10. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date.

11. Contact Us

For questions or requests, email [[email protected]]

Terms and Conditions for High Hello AI

Effective Date: March 28, 2025